Returns & Refunds

At MazTechCentral, our merch is made to order. This means each item is produced especially for you after your order is placed.

Because of this, we do not accept returns or exchanges if you change your mind, order the wrong size, or no longer want the item. Please check the product details, sizing guide, colour options, and delivery information carefully before placing your order.

Damaged, faulty, or incorrect items

We want you to be happy with your order. If your item arrives damaged, faulty, misprinted, or you receive the wrong item, please contact us within 7 days of receiving your order.

Please email us at:

maz@maztechcentral.com

Include the following details:

Your order number
A short description of the issue
Clear photos of the item and the problem
A photo of the packaging, if the item arrived damaged

Once we’ve reviewed the issue, we’ll arrange a replacement or refund where appropriate.

Wrong size ordered

As our products are made to order, we cannot offer refunds or exchanges if the wrong size is selected.

Please check the size guide on the product page before ordering. Sizes can vary slightly depending on the product, so we recommend measuring against something you already own and like the fit of.

Lost orders

If your order has not arrived within the expected delivery timeframe, please contact us at:

maz@maztechcentral.com

We’ll look into the tracking information and help resolve the issue.

Returned-to-sender orders

If an order is returned because the delivery address was incorrect, incomplete, or the parcel was not collected, we may need to charge a reshipping fee before sending it again.

Please make sure your delivery address is correct at checkout.